Cancellation & Returns
HOW DO I CANCEL MY ORDER?
Cash on Delivery Orders:
If unfortunately, you have to cancel your order, it can be done within 4 hours of placing the order. Since our production team has borrowed powers from flash, we make your cases superfast. However, in certain cases, the order might have already been shipped before we cancel your order and cancellations might not be possible.
In case you wish to cancel a prepaid order due to any reason, it can be done within 4 hours of placing the order.You can opt for a refund in your in your original payment method. Please note that it takes 2 business days for the refund to be processed.
REFUND & REPLACEMENT POLICY:
- In case of manufacturing defects:
- If you believe that you have received the incorrect item, or if you are facing any issues such as bad fitting, damage during shipment, manufacturing defects, first of all, we are sorry. Second of all, you can send an email to firstname.lastname@example.org within 7 days of receiving the product, so we can resolve the issue immediately.
- While sending us an email, please attach necessary photos and videos that may describe your issue better. This will also help us speed things up.
- Once our Customer Experience Team has investigated and confirmed the same, they will help you with a free replacement.
- In case of any other issues:
- If you are facing any other issues, please write to us at email@example.com. Our customer care team will have you sorted with all possible customized solutions.